Administration/General Management: Receptionist/Switchboard
Receptionist - WME | IMG (Cleveland, OH)

The Role:

WME | IMG seeks a responsible, professional, intuitive thinker for its Reception Associate role in the Cleveland office. 

Key Responsibilities

The responsibilities of the Receptionist include, but are not limited to:

  • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
  • Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
  • Collaborates with other team members on special projects and events.
  • Maintains safe and clean reception area by complying with procedures, rules, and regulations.
  • Contributes to team effort by accomplishing related results as needed.
  • Handles all catering and meeting arrangements.
  • Maintains the office supply inventory and assists with orders.

Key Candidate Requirements

  • Excellent communication and telephone skills
  • Strong computer skills/ technology savvy
  • Professional demeanor, level-headed, and complies with confidentiality
  • Customer/client focused
  • Calm under pressure
  • Ability to manage high volume switchboard
  • Minimum of  two years’ experience in a demanding, customer service industry
  • Strong interpersonal skills (professional, customer service driven, presentation)
  • Excellent follow-through skills and willingness to take ownership of assignments
  • Ability to interact with people at different levels.
  • Can work in a fast-paced environment.

Note: When you apply for this job online, you will be required to answer the following questions:

1. Please state your salary requirements.

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